Be the change—go beyond the platitudes and make things stick!!

Presentation Abstract
Whenever there is a shift in the status quo, especially around how information is created and published, it can be a time of great joy or great misery. Technology companies are the text book example of “Do As I Say, Not As I Do” with the lack of investment in content authoring and publication, it can feel like making a change is impossible. But it doesn’t have to be that way, and in this talk we will cover concrete actions, strategies, and methodologies that you can implement within your own company that go beyond the platitudes (Be the Change!), and that make meaningful change happen and succeed. Change is a constant in the technology space, and managing the change life cycle successfully is something information professionals can add to their toolkit to achieve measurable business results.

Meet the Presenter

A Director of Content Strategy for Gartner Digital Markets, I have over eighteen years of IT experience in large, global companies (IBM, Dell, Freescale/NXP, Rackspace). My diverse background includes Product Management, Software Release Management, Information Development, Localization, and corporate tool selection and implementation. My previous public speaking engagements include DITA XML Days 2012 in Austin, SWE Austin Mentor sessions 2009, 2010. I was an adjunct instructor at South University, Austin Community College, and a guest lecturer at UT Austin school of Library Science.

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